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If you have a query or need assistance, including replacement of a lost or stolen membership card, please contact us at any of the following:
Helpdesk
AUS - 1300 BETFAIR
(1300 238 324)
NZ - 0800 238 324
Email
ausinfo@betfair.com
nzinfo@betfair.com
Online betting news
betting.betfair.com.au
Telbet
AUS - 132 BET
(132 238)
NZ - 0800 TEL BET
(0800 835 238)



IMPORTANT: NO CHEQUES or 3rd PARTY PAYMENTS - We will reject all cheque deposits and payments sent by any person on your behalf. You will be liable for all costs incurred to return these funds.

* This only applies to all Australian and New Zealand currency credit cards. Other currencies may incur fees.

** Please contact Helpdesk (AUS - 1300 BETFAIR [1300 238 324] or NZ - 0800 238 324) if you wish to withdraw a balance less than this amount.

*** NAB account holders depositing via internet banking may receive their funds same day. Please click here to view new NAB transfer procedures.

**** POLi™ will be processed subject to terms and conditions.
What are the Betfair account details?

Please click here for the bank details.
Where can I find my reference number for a bank transfer to NAB?

To find your reference, login to your account and choose 'Direct Bank Transfer' in the 'Deposit' screen. Above the bank details, it will be shown the 8 digit deposit reference which you need to enter in the r... continue
Can I withdraw funds to my card?

No, cards issued in Australia cannot be used for withdrawals from your Betfair account. Any winning can be requested on an alternate payment method after some security checks.
Other questions…
 
Betfair Pty Ltd's gambling operations are governed by its Responsible Gambling Code of Conduct and
for South Australian residents by the South Australian Responsible Gambling Code of Practice.

Betfair Pty Ltd is licensed and regulated by the Tasmanian Gaming Commission. Betfair International Plc is licensed
and regulated by the Malta Gaming Authority, Triq il-Kappillan Mifsud, St. Venera, SVR 1851, Malta.
Licence Number: MGA/CL3/454/2008 17th March 2010.

TGC Over 18s only MGA Malta
Think! About your choices. Gamble Responsibly.
Call Gambling Help. 1800 858 858. www.gamblinghelponline.org.au

 
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