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If you have a query or need assistance, including replacement of a lost or stolen membership card, please contact us at any of the following:
Helpdesk
AUS - 1300 BETFAIR
(1300 238 324)
NZ - 0800 238 324
Email
ausinfo@betfair.com
nzinfo@betfair.com
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betting.betfair.com.au
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AUS - 132 BET
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NZ - 0800 TEL BET
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  NETELLER

NETELLER is an online money transfer service available worldwide. Once you have registered an account with NETELLER and loaded it with funds, you can transfer money to your Betfair account instantly. Funds will be transferred in the currency of your NETELLER account.

To open a NETELLER account, please go to www.NETELLER.com. Registration is free and only takes a few minutes.

Important: You can use NETELLER with any currency although NETELLER accounts are available in US Dollars, Canadian Dollars, UK Sterlings, Euro, Norway Kroner, Swedish Kroner, Danish Kroner and AU Dollars only. Should your NETELLER and Betfair currency differ, your deposit amount will be converted at the standard exchange rate.

This payment method incurs a 1.5% fee on all deposits to your Betfair account. For a promotional period however, we will be refunding this fee to your Betfair account within 24 hours of your deposit via NETELLER.

Please note - You are only permitted to register one NETELLER account against one Betfair Account.

To Deposit funds

Step 1. Click on "Deposit" at the top of our homepage or "Deposit Funds" on the left menu of "My Account" screen.
Step 2. Click on the NETELLER logo.
Step 3. Enter your NETELLER required details and your Betfair password and click "Send". Your funds will be available immediately once your transaction has successfully completed

To Withdraw funds

Step 1. Click on "Withdraw Funds" on the left menu of "My Account" screen.
Step 2. Click on "Withdraw Funds by NETELLER"
Step 3. Enter the amount you wish to withdraw and your Betfair password and click "Send". Your funds will be credited to your NETELLER account within 24 hours.

Please note - You will be required to use the same NETELLER account when making withdrawals from your Betfair account, at least up to the amount you have deposited via NETELLER. Failure to do so may result in your withdrawal request/s being rejected/reversed.

 
What are the Betfair account details?

Please click here for the bank details.
Where can I find my reference number for a bank transfer to NAB?

To find your reference, login to your account and choose 'Direct Bank Transfer' in the 'Deposit' screen. Above the bank details, it will be shown the 8 digit deposit reference which you need to enter in the r... continue
Can I withdraw funds to my card?

No, cards issued in Australia cannot be used for withdrawals from your Betfair account. Any winning can be requested on an alternate payment method after some security checks.
Other questions…
 
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